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Terms and Conditions

Last Updated: [30 May 2024]

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For the purpose of these Terms and Conditions, The term "we", "us", and "our" used anywhere on this page shall mean New Tec Digital, whose registered/operational office is G6, Double Storey Quarters, Motia Khan, Pahar Ganj, New Delhi Delhi 110055 . "you", “your”, "user", “visitor” shall mean any natural or legal person who is visiting our website and/or agreed to purchase from us.

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Your use of the website and/or purchase from us are governed by the following Terms and Conditions:

  • The content of the pages of this website is subject to change without notice.

  • Neither we nor any third parties provide any warranty or guarantee regarding the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

  • Your use of any information or materials on our website and/or product pages is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through our website and/or product pages meet your specific requirements.

  • Our website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

  • All trademarks reproduced in our website that are not the property of, or licensed to, the operator are acknowledged on the website.

  • Unauthorized use of information provided by us shall give rise to a claim for damages and/or be a criminal offense.

  • From time to time our website may also include links to other websites. These links are provided for your convenience to provide further information.

  • You may not create a link to our website from another website or document without New Tec Digital’s prior written consent.

  • Any dispute arising out of use of our website and/or purchase with us and/or any engagement with us is subject to the laws of India .

  • We, shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

Privacy Policy

Last Updated: [30 May 2024]

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Welcome to New Tec Digital ("we," "us," "our"). We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines the types of information we collect from our website users ("you," "your") and how we use, disclose, and protect that information.
 

  1. Information We Collect
    We collect various types of information when you visit our website, use our services, or make purchases. This information includes:

    • Personal Information

      • Contact Information: Name, email address, phone number, and physical address.

      • Payment Information: Credit card details, billing address, and transaction history.

      • Other Information: Any other information you provide to us through our contact forms or during purchase transactions.
         

    • Non-Personal Information

      • Technical Information: IP address, browser type, operating system, and other technical details collected via cookies and similar technologies.

      • Usage Information: Pages visited, time spent on the website, and other usage details.
         

  2. How We Use Your Information
    We use the information collected for the following purposes:

    • To Provide Services: To process your orders, deliver products and services, and manage your account.

    • Customer Support: To respond to your inquiries and provide customer service.

    • Marketing and Communications: To send you promotional materials and updates, if you have opted-in to receive such communications.

    • Improvement of Services: To improve our website, products, and services based on your feedback and usage patterns.

    • Legal Obligations: To comply with legal requirements and protect our legal rights.
       

  3. Sharing Your Information
    We do not sell your personal information to third parties. However, we may share your information with:

    • Service Providers: Third-party vendors who assist us in operating our website, processing payments, delivering products, and performing other business functions.

    • Legal Requirements: Authorities or legal entities when required by law, to comply with legal processes, or to protect our rights.
       

  4. Cookies and Tracking Technologies
    Our website uses cookies and similar technologies to enhance your experience. These technologies help us understand how you interact with our site, remember your preferences, and improve our services.

    You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
     

  5. Data Security
    We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Despite these measures, we cannot guarantee absolute security of your data.
     

  6. International Transfers
    As we serve customers worldwide, your personal information may be transferred to and processed in countries other than your own. We ensure that any such transfers comply with applicable data protection laws and that your information remains protected.
     

  7. Your Rights
    Depending on your location, you may have the following rights regarding your personal information:

    • Access: Request access to your personal information.
       

    • Correction: Request correction of inaccurate or incomplete information.
       

    • Deletion: Request deletion of your personal information.
       

    • Opt-Out: Opt-out of receiving marketing communications.

      To exercise any of these rights, please contact us at info@newtecdigi.com.
       

  8. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website with the updated effective date.
     

  9. Contact Us
    If you have any questions about this Privacy Policy or our data practices, please contact us at:

    New Tec Digital
    info@newtecdigi.com
     

By using our website, you consent to the terms of this Privacy Policy.

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Shipping and Delivery Policy

Last Updated: [04 June 2024]​

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  • For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only.

  • For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only.

  • Orders are shipped within 2 to 10 days for domestic orders and 7 to 60 days for international orders or as per the delivery date agreed at the time of order confirmation and delivery of the shipment subject to Courier Company/post office norms.

  • New Tec Digital is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 35+ days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer.

  • Delivery of our services will be confirmed on your mail ID as specified during registration.

  • For any issues in utilizing our services, you may contact our helpdesk at info@newtecdigi.com

Cancellation and Refund Policy

Last Updated: [30 May 2024]

No cancellations or refunds are entertained.

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